Summit Group was faced with the following challenge: Develop a plan to gain loyalty and brand recognition from repeat customers for Best Buy’s proprietary customer service team, “The Geek Squad”.
After much brainstorming, Summit created an external demo site that enabled customers to log in and order merchandise as well as redeem loyalty points. That’s not all Summit did though for Best Buy and The Geek Squad!
Read on to learn more about this project!
About Andrea Guirola
Andrea, a college student, interns in the DC office and works closely with the marketing team. She hopes to pursue other opportunities within this industry throughout her college career. She loves working with others and hopes to learn more about the marketing world. In her free time, she enjoys writing poetry and short stories.